1. Introduction
ARVESTA ELITE PROPERTIES L.L.C is committed to protecting the privacy and personal data of our website visitors, clients, and users. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with applicable laws of the United Arab Emirates (UAE), including UAE Data Protection Law and relevant regulations.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number / WhatsApp number
- Location or nationality (if provided)
- Property preferences and inquiry details
- Any information submitted through contact forms or email communication
We may also collect non-personal data such as:
- Browser type
- Device information
- IP address
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to property inquiries and requests
- To provide real estate investment consultation
- To connect you with developers or property listings
- To improve our website and services
- To send important updates or offers (only if you opt-in)
- To maintain internal records and compliance
4. Legal Basis for Processing (UAE Compliance)
We process your data based on:
- Your consent (when you submit a form or inquiry)
- Contractual necessity (to provide real estate services)
- Legitimate business interests (improving services and communication)
- Legal obligations under UAE laws and regulations
5. Data Sharing & Disclosure
We do not sell or rent your personal data.
However, we may share your information with:
- Verified property developers in Dubai
- Internal sales and advisory team
- Service providers assisting website operations (e.g., hosting, CRM tools)
- Legal or regulatory authorities if required under UAE law
All third parties are required to maintain confidentiality and data protection standards.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic and performance
- Understand visitor behavior
You can disable cookies in your browser settings; however, some website features may not function properly.
7. Data Storage & Security
We take appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Alteration or disclosure
- Loss or misuse
While we follow industry-standard security practices, no online system is 100% secure.
8. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or accounting requirements
- Resolve disputes and enforce agreements
9. Your Rights
Under applicable UAE data protection principles, you have the right to:
- Request access to your personal data
- Request correction or updates
- Request deletion of your data (where applicable)
- Withdraw consent for communications
To exercise your rights, contact us at: contact@arvestaelie.com
10. Third-Party Links
Our website may contain links to external websites (such as developers or property listings). We are not responsible for the privacy practices or content of those third-party websites.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us:
ARVESTA ELITE PROPERTIES L.L.C
Office 01/901, Blacksea Business Center, Concord Tower, Media City, Dubai, UAE
Email: contact@arvestaelie.com